This Privacy Policy describes how Stitched Systems (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website and services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact details when you fill out our contact form or book a call
- Information about your business, workflows, and automation needs when engaging our services
- Communications you send to us via email or other channels
- Payment information processed securely through third-party payment processors
We also collect information automatically when you visit our website:
- Log data such as your IP address, browser type, pages visited, and time spent
- Device information including hardware model, operating system, and browser version
- Cookies and similar tracking technologies to improve your browsing experience
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and communicate with you about projects
- Send you technical notices, updates, and administrative messages
- Monitor and analyze usage patterns to improve the website experience
- Comply with legal obligations and enforce our terms
- Protect against fraudulent or unauthorized activity
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website and delivering services (e.g., hosting, payment processing, analytics)
- Legal Compliance: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
- Protection: When we believe disclosure is necessary to protect the rights, property, or safety of Stitched Systems, our clients, or others
4. Google User Data
Stitched Systems integrates with Google Calendar to provide scheduling and workflow automation services. This section explains exactly how we handle data obtained through Google APIs.
Stitched Systems' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
What Google data we access:
- Google Calendar event data — to create, read, update, and delete calendar events on your behalf
- Calendar availability — to check free/busy status for scheduling purposes
- Basic account identifiers (email address and profile name) — solely to associate your calendar access with your account
How we use Google data:
- To automate scheduling, coordination, and operational workflows as requested by you
- To create or modify calendar events as part of the automation systems we build and operate on your behalf
- To check availability and prevent scheduling conflicts within your automated workflows
What we do not do with Google data:
- We do not sell, rent, or share your Google user data with any third parties
- We do not use Google Calendar data for advertising or to build user profiles for advertising purposes
- We do not use Google data for any purpose other than providing the automation services you explicitly requested
- We do not allow humans to read your Google data unless you have explicitly given permission, it is necessary for security purposes, or it is required by law
Revoking Google access: You may revoke Stitched Systems' access to your Google account at any time by visiting Google Account Permissions. Revoking access will stop all automation that relies on Google Calendar.
5. OAuth and Third-Party Integrations
Our services may integrate with third-party platforms (such as Google Workspace, CRM systems, and other SaaS tools) via OAuth authentication. When you authorize these integrations:
- We access only the data and permissions you explicitly grant
- Access tokens are stored securely and never shared with unauthorized parties
- You may revoke access at any time through your third-party platform settings
- We use accessed data solely to provide the automation services you requested
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted storage of credentials, secure API communication using HTTPS, and access controls limiting who can view your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related data is typically retained for the duration of our engagement plus a reasonable period thereafter for support purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Portability: Request a machine-readable copy of your data
- Objection: Object to processing of your data for certain purposes
To exercise any of these rights, please contact us at stitchedgrain@gmail.com.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: